UK business still outsourcing to India
Ian Williams, vnunet.com, 16 Jan 2008
Lower costs and higher satisfaction keeps services abroad
The study found that UK companies get a high level of client satisfaction with Indian companies compared to US or European providers.
Every UK businesses currently offshoring all or part of their IT functions are using India as one of their locations, the report found, and have no plans to take their business elsewhere.
"Business people are making the decision to outsource to India because they cannot find the same resources in the UK," said Phil Morris, managing director of EquaTerra in Europe.
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